Cookie Policy

Last updated: 08 February 2026

This Cookie Policy explains how LedgerLet Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website (www.ledgerlet.com, www.ledgerlet.co.uk and associated subdomains). For information about how we process personal data, please see our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function correctly, improve your experience, analyse performance, and support essential security features. Cookies do not give us access to your computer or personal information beyond what you choose to provide. You can manage or disable cookies at any time via your browser settings or our cookie preferences banner.

2. How We Use Cookies

We use cookies to:

• Ensure the website operates securely and reliably
• Remember your preferences (including cookie settings)
• Analyse how visitors use and navigate our website
• Improve website performance and user experience
• Support marketing measurement (only after explicit consent)
• Maintain session continuity, including for Open Banking connections
• Maintain session continuity and context for our AI-powered assistant
• Deliver essential chatbot functionality
• Deliver essential features of our service

Cookies may be session-based (deleted when you close your browser) or persistent (stored for a defined period).

3. Types of Cookies We Use

A. Essential Cookies (Required)

These cookies are necessary for our website and services to function and cannot be disabled. They support:

• Secure login and authentication
• Fraud prevention and security checks
• Maintaining the technical integrity of AI chatbot sessions

B. Analytics Cookies (Optional)

These help us understand how visitors interact with the site. We use:

• Google Analytics (anonymised usage insights)
• Hotjar (visualising user journey and feedback)

C. Functionality Cookies (Optional)

These cookies allow our website to remember choices you make and provide enhanced features. This includes maintaining the context of your conversation with our AI assistant so that your queries are processed correctly across multiple messages.

D. Marketing Cookies (Optional)

Used to track the effectiveness of advertising and deliver relevant content. We use:

• Meta Pixel
• Google Ads

4. Third-Party Cookies

Some third-party providers may set cookies when you visit our site. These include:

• Google Analytics
• Google Ads
• Meta Pixel
• Hotjar
• Stripe (for secure payments)
• AI Service Providers (e.g., OpenAI, LLC – for session management only)
• Open Banking providers (session continuity only)
• Content Delivery Networks (e.g., Cloudflare)

We do not control third-party cookies. Please refer to their respective cookie/privacy policies.

5. Managing Your Cookie Preferences

You can manage your cookie preferences at any time. Our website uses cookies to improve performance and provide the best possible customer experience. You can update your preferences below:

• Essential — required for the website to function
• Analytics — enable anonymous usage insights
• Functionality — allow enhanced features
• Marketing — measure advertising effectiveness

You can also disable cookies via your browser settings. However, blocking essential cookies may affect your ability to use certain features.

Browser guidance: www.aboutcookies.org | www.allaboutcookies.org

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. The “Last updated” date at the top of the document reflects the latest version. We encourage you to review this page periodically to stay informed.

7. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, you can contact us:

Email: info@ledgerlet.co.uk

• LedgerLet Ltd
• Company number: 16501093
• Crown House, 27 Old Gloucester Street
• London, United Kingdom, WC1N 3AX